AI Chatbots for Service Businesses
AI Chatbot for Dental Clinics: Answer the Enquiry, Not the Patient
A useful dental chatbot answers the administrative questions reception answers all day, takes a name and a number, and offers a consultation time. It should not decide what is wrong, whether it can wait, what treatment costs, or collect a medical history into a chat box. Where that line sits — and what Jamaica's Data Protection Act asks of the practice that draws it — is the whole decision.