Introducing Inboxxit

Most businesses lose work in the gap between a customer asking and somebody answering. A visitor lands on your site at nine at night with a problem, finds nothing but a contact form, and books whoever replies first. That is rarely the business with the best price. It is the business that answered.

Answering is the easy part

Plenty of chatbots will answer a visitor. The trouble is what they answer with. Ask most of them what an installation costs and they will invent a number that sounds about right, because sounding right is what they were built to do.

Inboxxit answers from the prices, services and hours you give it. When it is not confident, it says so and hands the conversation to your team. We would rather it said nothing than quote a price you have to honour.

What you get, and on which plan

Every plan is the whole product, scoped to a channel. Nothing below is an add-on you buy separately, and the AI is included rather than charged per response.

An answer is not a booking

Getting the reply right is only half of it. On Growth and above, Inboxxit checks your real availability, offers times that actually exist, re-checks the slot the moment before it writes, and books the appointment into your calendar. It never books without a clear yes from the customer, and it refuses a slot outside your business hours even when it has counted the days wrong. More on how the booking bot works.

Every conversation becomes a lead in a CRM, scored from 0 to 100 for how ready that person is to buy. Your team calls the 90s first.

Your website and WhatsApp, one inbox

Around here the conversation moves to WhatsApp within a message or two, and then it lives on somebody's phone where nobody else can see it. Inboxxit connects to your own WhatsApp Business number through Meta's official Cloud API, so the same grounded answers, the same scoring and the same pipeline apply whether the customer started on your website or in their phone. WhatsApp is available on Growth and above.

One honest limitation: WhatsApp does not let any tool import your past chats. Your history in Inboxxit starts the day you connect it, and builds from there.

The follow-ups run themselves

After the chat ends, the follow-ups run on their own: the review request when a job completes, the message to whoever was waiting when a slot frees up, the nudge on a quote that has gone quiet. You decide which ones are on, how long each one waits, and what has to be true before it fires.

What it will not do

A short list, because it matters more than the feature list. It will not invent a price, a service or an opening hour you have not given it. It will not book an appointment without an explicit confirmation from the customer. When someone on your team takes over a conversation, the bot stops writing on that thread rather than talking over them. And when it does not know, it says so and passes the conversation on.

What it costs

The Website Chatbot plan is $39 a month for businesses that start within the first three months of launch, and that rate stays for as long as the subscription runs. After the launch window it is $59. Growth — which adds booking, WhatsApp, voice and training on your own documents — is $79 at launch and $99 after.

Every new customer is covered by a 30-day money-back guarantee, and you can cancel at any time. Full pricing and plan comparison.

Where to start

Install the WordPress plugin or paste one line into your site, add your services and prices, and let it take the next conversation. Most businesses are answering visitors properly the same afternoon.

Common questions