A useful plumbing chatbot should answer approved business questions, collect a clean job brief and move the customer to the right next step. It should not diagnose a fault, improvise repair instructions, turn a call-out fee into a final quote or pretend a calendar is a dispatch board.
Tidio and Inboxxit can both put AI chat on WordPress, but they are built around different operating jobs. This comparison helps service businesses choose between a support-led platform and an enquiry-to-work front desk.
A useful WordPress chatbot should do more than answer questions. This guide explains how to turn website conversations into visible leads, bookings and follow-up without leaving the owner tied to a phone.
The best WordPress chatbot for a service business is not necessarily the one with the longest feature list. This guide compares five options based on the jobs that matter after an enquiry arrives: answering safely, capturing the lead, booking the next step and handing the conversation to a real team.